Archive for October 2008

Accessing SharePoint UNC paths from Windows Server 2003 or 2008

When accessing a SharePoint UNC path from Windows Server 2003 or Windows Server 2008, you may receive the following error:
You were not connected because a duplicate name exists on the network.
Here’s how to resolve the issue:

On Windows Server 2003, set the WebClient service startup to automatic, then start the service. You may need to reboot the [...]

Getting the most from our helpdesk

We’ve put together the following tips on how you can get the most from our helpdesk and support systems, and so we can support you most effectively.

Please resist the temptation to contact our support engineers directly for support. All of our systems and processes are designed to allow our entire team to respond when you [...]

New support system and client portal

At the beginning of September, we launched a new support system to replace a number of our disconnected internal systems. This new system has really improved our ability to manage all aspects of the IT consulting and support services we provide you and your company.
If you haven’t already done so, get connected to our new [...]

X-BAR grows, acquires The IT Crew

It’s been a busy summer for us at X-BAR. Last month, we took over the operations of another local IT support company, The IT Crew, which had been serving a very similar base of local small businesses. Former ‘Crew’ members, Kris Shaw and Cary Johnson, have also joined the X-BAR team.
We’re all really looking forward to [...]

Data Backup & Disaster Recovery Service pricing increase November 1, 2008

If you haven’t already done so, I would encourage you to take a look at our data backup and disaster recovery service, as pricing for this service will increase on November 1, 2008.
We launched this offering earlier this year because we know that in the event of a disaster—minor or major, environmental or technological—loss of [...]