Your IT support needs. Our IT Support Services.

The X-BAR IT Support team provides top-quality support for your existing infrastructure and serves as the day-to-day contact for most support issues you might face. Whether you’re looking for a healthier server array or support for your desktops, remote care or a house call, we have a support option that’s right for your organization.

• Desktop care is just what it sounds like—taking good care of your desktop IT investments—and includes Microsoft security patch management and antivirus and spyware management. Hardware and software asset collection. Monitoring your disk health and keeping an eye on your disk space. And much more.
  Read more about X-BAR Desktop Care services. (PDF 599KB).
  
• Server care also includes Microsoft security patch management and antivirus management, plus 7x24 monitoring and problem analysis by our network operations center, email flow monitoring, alert notification and escalation, performance trending and reporting, and more services for keeping your servers healthy.
  Get all the details on X-BAR Server Care services. (PDF 404KB)
• Helpdesk care gives you access to our dedicated technicians and engineers—yes, real live humans—who can respond to your IT issues. The helpdesk can be reached Monday-Friday, 8:00 a.m. to 6:00 p.m. PST, excluding holidays, but you can also choose a support level that includes access to after-hours support. Discounts on hourly support rates are available.
• Onsite care features discounted, pre-scheduled onsite support to help out your technology users and maintain systems where they live.

Now what can our IT Support Services team do for you?